NHTSA Complaint #11668404 — 2015 FORD FUSION

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11668404
Vehicle 2015 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I changed my battery at 105,000 miles with everything working fine electronically for my 2015 Fusion. Been a great car up to this issue. After installing the correct battery, the power steering turned off and hasn't come back on. Took to dealership, they replaced a connection cable at their suggestion and still were unable to reset the power steering. That's where it should have ended tho. They want me to further come back to run more tests??? Something seems very defective to me and from social media reports of other Fusion owners and the nhtsa investigations, a power steering recall should be warranted. I have been a car owner for 40 years and never experienced this inconvenience. I think Ford is getting away with inferior electronics and passing the expense back to the consumer. It should be an easy fix but not one at $4000 (getting a new steering rack) just to change a battery?? :-( Please help!

Related Complaints for the 2015 FORD FUSION

Other STEERING Complaints

#11717232 The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering whee...
#11707548 I have lost power steering in the vehicle. The dash is popping up Service Advance Trac and Hill assist unavailable. I...
#11654224 The vehicle exhibited sudden loss of steering. Broken bolts on steering rack were discovered and vehicle was taken to...
#11649424 Bolt on power steering unit corroded off
#11612792 Complete loss of power steering/ABS/Traction Control

Recent Complaints for the 2015 FORD FUSION

#11718668 ENGINE Was driving g on the freeway and car began shaking about 1mile later rhe car would not go past 10 miles an hr wit...
#11716614 ENGINE On 2/4/26, I experienced a slight skip while driving, But did not continue. The very next morning while in reverse, A...
#11716614 POWER TRAIN On 2/4/26, I experienced a slight skip while driving, But did not continue. The very next morning while in reverse, A...
#11716512 AIR BAGS Brakes, emergency brake, brake switchs. Backup camera turns black while backing up. And yes it’s available for inspec...
#11716512 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Brakes, emergency brake, brake switchs. Backup camera turns black while backing up. And yes it’s available for inspec...
Check any vehicle history by VIN - Free vehicle history report