NHTSA Complaint #11519194 — 2015 KIA SOUL
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11519194 |
| Vehicle | 2015 KIA SOUL |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
I bought this vehicle new (under 3k miles) from the dealer Kiefer Kia. The very next day I brought the car back as there were obvious problems with it immediately. The car would hesitate, almost as if it were about to die, while driving or even sitting at a light. When I took it in the repair person heard the problem but said "that's normal for a new car". I wanted to reopen the car but they said there were no returns. I came in 2 other times. On the 4th time they finally replaced the computer. It did nothing to fix the problem but from that time I had electrical problems. They denied the electrical problems. 2 more visits they replaced the computer again and some other recall. Both problems continued. I've had to replace the battery more than once a year. It still hesitates but covid happened and now I'm in a wheel chair and have problems getting around so brining it in is even more difficult. I don't trust any more repairs they're doing I just want my money back. I stopped driving it on the highway as I'm to afraid of the engine catching fire with how it eats oil. If I want to go out of town I have to rent a car!
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