NHTSA Complaint #11519190 — 2014 GMC ACADIA

My wife was driving our 2014 GMC Acadia to work. She stopped to fuel up her car about 4 miles from home. She left the gas station and proceeded to head to work. She called me (her husband) in a panic because she had lost all power steering and could not turn the wheel through an intersection. I asked her if she had made it to work and she said she was about to pull into the parking lot, but was going to have to park aways out from the building as she couldn’t turn into a park spot. I went and checked out our car when she was inside working and sure enough the cars power steering fluid was all over the ground under the driver side of the car. I trailered the car back home where I could get a better look at things. The rack and pinion had failed without any warning and was spraying fluid out of the top of the rack. No warning lights or indicators on the dash, warning of low fluid or anything malfunctioned. Still when you start the vehicle there is still no warning lights of low fluid or anything. Of course we are dealt to deal with the repair and expenses ourselves because the extended warranty we have doesn’t cover anything to do with steering components with our car that we have owned now for 1 1/2 years.