NHTSA Complaint #11477674 — 2014 GMC ACADIA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11477674 |
| Vehicle | 2014 GMC ACADIA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Steering completely stopped, couldnt steer vehicle while I was driving on HWY with 6 High School Football players inside coming back from a scrimmage. All of Our safety was put at the utmost risk, as we were traveling at HWY speed of 65 and had to maneuver in between traffic to get the vehicle off the road without being hit by oncoming traffic at high speeds. We dodged several accidents during this incident. Let alone putting the lives of the 7 of us and several others on the road. Problem has been declared by a professional Auto Diagnostics Dealer in town, as my vehicle is at, diagnosis is failure of steering rack and pinion, which caused the replacement of powersteering pump, hoses, serpantine belt and reservoir replacement. So far.... The vehicle did not give any signs, signals, or any noises were heard to let us know that there was any failure issues regarding this dangerous incident.
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