NHTSA Complaint #11519124 — 2017 KIA SOUL

The contact owns a 2017 Kia Soul. The contact stated that while her friend was driving at an undisclosed speed, he heard an abnormal sound inside the vehicle then the vehicle started to decelerate without warning. The contact then stated that other drivers on the road alerted the contact’s friend that a fire had ignited underneath the vehicle. No warning lights were illuminated. The contact’s friend was able to pull the vehicle off the road and exit the vehicle. The local authorities were notified and extinguished the fire. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a collision lot where the technician diagnosed the vehicle that the engine failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed of the NHTSA Campaign Number: 22V031000 (Air Bags). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 130,000.