NHTSA Complaint #11518889 — 2014 FORD FUSION

The contact owns a 2014 Ford Fusion. The contact stated they brought the vehicle in to have NHTSA Campaign Number: 22V413000 (Power Train) and shortly after while driving 45 mph the speed reduced to 35 then back to 15 mph where the speed remained. They were able to drive into a nearby fuel station when they placed the vehicle in the park position and filled the tank. As the contact pressed the accelerator the vehicle failed to accelerate causing the contact to have to coast to the stop light where they attempted to depress the brake pedal but the brakes failed to stop the vehicle. The vehicle was placed in park and restarted when it made a grinding noise and remained on cruise control. The emergency brake was then activated to stop the vehicle. The vehicle was towed to the contact's residence and then to the dealer where the contact towed the vehicle to the dealer who diagnosed that the front passenger side lower control arms ball joint was loose causing movement and the axle to move out of place. The control arm and axel control bracket needed replacement. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 149,000.