NHTSA Complaint #11518760 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that while her husband was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where the cam phasers were replaced; however, the failure recurred. The contact stated that the engine made abnormal sputtering sounds while driving and while the vehicle was parked. The vehicle was taken to a second dealer, Campus Ford (2401 W Main St, Waynesboro, VA 22980) where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 18,000.