NHTSA Complaint #11518654 — 2020 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11518654 |
| Vehicle | 2020 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
I'm currently on my third windshield for this vehicle. The first windshield was replaced by Subaru due to a random crack that developed on the passenger side and traveled to the driver side. No visible damage caused this to occur. The second windshield was hit by a tiny stone driving down city streets. 3 days later the same type of crack, like the first windshield, developed and moved from from passenger to driver side. We'll see how long this third windshield lasts. I've had numerous cars without this problem. Stone chips were easily repaired without major cracking occurring. There is something very odd about how fragile the windshields on Subaru vehicles are. This is not a cheap replacement due to their driver assist technology. Subaru will not replace this once they see and sign of a stone impact.
Related Complaints for the 2020 SUBARU OUTBACK
Other VISIBILITY/WIPER Complaints
#11659737
I am on my third windshield in les than a year. The tiniest pebble will crack the windshield, or sudden changes to we...
#11627386
Windshield cracked from a rock chip. Within 1 day, the crack had expanded to 12 inches across the windshield.
#11624532
Problem component: exterior mirror on driver side It was raining, I was driving, I heard what sounded like a loud exp...
#11611877
I have 2020 Subaru Outback and have had 14 windshield replacements/repairs. The windshield has spider cracked out of ...
#11606327
We are on our 3rd broken windshield in 3 years. We do not drive the car very often or drive any extreme ways. This i...
Recent Complaints for the 2020 SUBARU OUTBACK
#11719700
POWER TRAIN
I'm writing to request assistance with my recall. This recall was first reported to the local dealership over one ye...
#11718035
FUEL/PROPULSION SYSTEM
No warning lamps or messages. A driver in a pickup truck behind me came up close and signaled me to pull over. He go...
#11714318
POWER TRAIN
On December 28, 2025, my 2020 Subaru Outback lost the ability to engage any gear (Drive, Reverse, or otherwise) while...
#11713606
AIR BAGS
I am reporting a safety-related defect involving the Supplemental Restraint System (SRS) on my 2020 Subaru Outback wi...
#11710788
ELECTRICAL SYSTEM
The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was ...