NHTSA Complaint #11518559 — 2018 TESLA MODEL 3

I drive a 2018 Tesla, Model 3 mid range rear wheel drive vehicle. On Saturday, April 22, at approximately 5:10 pm, while driving on east bound on interstate 264 in Norfolk, Virginia, my car suddendly began swerving wildly from left to right. It nearly missed the median on the left and then swerved into the lane next to me on the right. It repeated this about 6 times before it allowed me to regain control of my car. I attempted with my best efforts to counter turn the steering wheel to no avail. During this time, I tried to control the vehicle, although the car's software was in control. It was frightening. If I had been on a two lane road, this could have resulted in a fatal head on collision. If there had been a pedestrian / bicyclist on the road the car that decided to drive itself could have struck a vulnerable person fatally. When I called Tesla service to report the incident, they did a quick review of the cars data and said there was some issues reported from the cars cameras. I asked for the root cause and for some reassurance that this would not happen again. I was told that sometimes the auto pilot cameras have issues and I may need to reboot the system to correct it. I was told that I should restart the software periodically as a preventive measure. I checked the owners manual, and found no mention of restarting the software regularly as preventive maintenance. Regardless of a reboot issue, a fatality could have occurred in a split moment, this dangerous event should never happen, amd a system should be in place to prevent this type of vehicle terror to never happen again. Thanks again!