NHTSA Complaint #11518465 — 2018 CHEVROLET IMPALA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11518465
Vehicle	2018 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	April 5, 2023
Date Filed	April 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

As I was driving home from my place of employment which is exactly 30 miles from where I live my Steering Assist went out and it was very hard to steer and to even stay in the lane which I was driving I managed to get the car home and did an under carriage inspection and there was no damage still kind of shaken from the power steering going out I checked for the power steering pump and the power steering fluid reserve but found out through my owner's manual that I have electronic power steering I took the car by my local Chevrolet dealer and was told it was nothing they could do because they knew nothing about how to repair such a problem the only warning lamp that I received was a message that said power steering service drive with care

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