NHTSA Complaint #11394232 — 2018 CHEVROLET IMPALA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11394232
Vehicle	2018 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	July 19, 2019
Date Filed	February 2, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

2018 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ISSUES WITH DOOR LOCKS AND TIRES. *LD THE CONSUMER STATED THE VEHICLE WAS SOLD WITH 3 WORN TIRES AND A KEY WITH A DEAD BATTERY. THE CONSUMER WAS DRIVING THE VEHICLE ON A MOUNTAIN SIDE AND EXTREMELY HEAVY FOG, THE LIGHTS (INSIDE AND OUT) WENT OUT. THE DEALER WAS INFORMED OF THE FAILURE. THE CONSUMER COULD NOT REPLICATE THE PROBLEM, BUT WAS UNABLE TO START THE VEHICLE. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE AND SUGGESTED TRADING IT IN. THE CONSUMER TRADED THE VEHICLE IN AFTER OWNING THE VEHICLE FOR ONLY 8 MONTHS. *JS

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