NHTSA Complaint #11518374 — 2023 JEEP WRANGLER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11518374 |
| Vehicle | 2023 JEEP WRANGLER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
This vehicle was sold unlawfully to me, with an open recall on it. I purchased the brand-new vehicle from Sterling Heights Dodge, Chrysler Jeep New car dealership on 3/23/23. I got at open of business 9am left shortly after 11am with the new car.3/24 The vehicle engine lights came on, RPM's were revved high, engine was making loud noises. I called the dealership to make an appointment with service, I was told I can't bring my car there for service it had to go to Toledo Service Dept Grogan the closest to me. I was told to drive it as is it would be fine. On 3/26 my vehiicle abruptly stopped in heavy traffic with my 5 year old grandson in the backseat. Nothing worked, all power was dead. I have videos of this. I had to get out and motion for traffic to go around us, several time we were almost hit. The car was towed to Grogan they got it in for service 3/28. It was discovered by the service manager on 3/23 when I purchased my new car that New car had an open recall on it launched 3/14/23, and the dealership entered 3/23/23 as the repair date to bypass the system because you can't sell a brand new car with an open recall. The car is dangerous, it has been sitting in service since 3/28 until present date totally disabled without ability to be fixed by Grogan experts. The car was unlawfully sold, it was not disclosed there was a open recall or I would have opted to buy a different car. The car is a lemon they will not take the car back although it was sold unlawfully New Cars are forbidden to be sold with open recalls, and open recalls are to be disclosed prior to selling consumers cars. It is going to cause a very serious accident with injuries and potentially even fatality.
Related Complaints for the 2023 JEEP WRANGLER
Other ELECTRICAL SYSTEM Complaints
#11718701
See attached document for complaint. Dear Jeep Customer Care and Chrysler Capital, I am writing to formally request ...
#11718321
The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) ...
#11717779
After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in t...
#11717420
There is another recall 2nd one for this vehicle that now I cannot charge it . Park near other vehicles or in my gara...
#11716111
On 1/19/2026 I had my 2023 Jeep Wrangler 4xe serviced at a Jeep dealership to have recall 68C corrected. I received ...
Recent Complaints for the 2023 JEEP WRANGLER
#11719115
SUSPENSION
Steering damper has failed with 45,000 miles on vehilce and causing a dangerous shake on the highway affectionately k...
#11718321
FUEL/PROPULSION SYSTEM
The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) ...
#11718321
POWER TRAIN
The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) ...
#11717779
FUEL/PROPULSION SYSTEM
After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in t...
#11717779
UNKNOWN OR OTHER
After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in t...