NHTSA Complaint #11518314 — 2017 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11518314
Vehicle	2017 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	October 21, 2022
Date Filed	April 21, 2023
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

The contact owns a 2017 Ford Expedition. The contact stated while activating the air condition, there was no air blowing through vents. The vehicle was taken to the dealer, and the dealer performed the recall repair for NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) but the failure reoccurred. The vehicle was taken back to the dealer and the dealer stated that the wires to the blower motor was burned, causing the blower to become inoperable. The vehicle was repaired. The manufacturer was contacted and provided a discount for the repair. The failure mileage was 75,000.

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