NHTSA Complaint #11517981 — 2021 CHRYSLER PACIFICA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11517981
Vehicle	2021 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	April 3, 2023
Date Filed	April 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

While driving the check engine light and red turtle illuminated with the message "Stop Safely car will shut off soon". Vehicle lost all acceleration and I had to coast to the shoulder. Vehicle would not go faster than 10 mph and I was stranded on the highway until being towed to the dealer. This was after the vehicle had done this two other times before. The other two times it was a different error message, but vehicle lost power. Once was before the loss of power recall and twice has been after. Vehicle is currently getting a new transmission.

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