NHTSA Complaint #11517678 — 2020 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11517678
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	April 11, 2023
Date Filed	April 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Purchased my 2020 Outback only about two months ago. Just this last week two separate cracks started from the edge of the window on the left and lower sides. Cracks appeared out of nowhere while parked with no contact from rocks or other debris. Over the course of the last few days has spread so much that it obstructs my vision while driving. This is a common problem with this model and is a safety hazard that needs to be recalled/fixed. Have an appointment with my dealer to see if this qualifies as a manufacturer defect. However the fact is this will most likely happen again if it’s the same glass being used.

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