NHTSA Complaint #11517647 — 2021 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Crash 3 Injuries

Complaint Details

ODI Number	11517647
Vehicle	2021 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	March 8, 2022
Date Filed	April 18, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	3
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

While driving above referenced vehicle, I was driving southbound on Hwy 515 when i noticed a vehicle driving northbound began to lose control, so i slowed down and then began to watch the vehicle cross the median and headed straight for me. I pushed the pedal to the floor to accelerate to get out of his way but the vehicle did not respond, i pushed the pedal again on several occasions and the vehicle just bucked and did not accelerate. Unfortunately the vehicle hit me right in the door at a high rate of speed. Unbeknownst to me this vehicle had been in the shop on several occasions for this exact problem: This can all be verified due to the fact i had a Chrysler service manager on the phone as this horrific experience unfolded

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