NHTSA Complaint #11517590 — 2022 KIA SPORTAGE

Oil consumption. My car was running fine on 04/11/2023 and then at the end of the day, it started sputtering. I was approaching my oil change date so I took the car in to get an oil change. The sputtering did not stop and the car kept stopping and the service engine light came on, so I had it towed to the nearest Kia dealership. They stated there was no oil in the car even though I had the oil changed the day before and only drove it home, less than five miles. Kia is refusing to honor the warranty because I used our friend, who is a licensed auto technician, to complete prior oil changes and because Take 5, who completed the oil change on 04/11/2023, put the mileage incorrectly on the invoice. We got regular oil changes on the car so I don't know why the engine would fail.