NHTSA Complaint #11517484 — 2021 CHRYSLER PACIFICA

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11517484
Vehicle	2021 CHRYSLER PACIFICA
Component	STRUCTURE:BODY
Date of Incident	April 11, 2023
Date Filed	April 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Description: My 3 year old daughter was getting out of the rear of the vehicle on the drivers side. The door is automatic and closes via button in the passenger compartment or the remote keyfob. She pushed the button to close the door and the door closed on her wrist and hand, the door did not automatically reverse and the door latched with her hand still inside. She was injured and needed to go to the hospital. This issue has also happened to several other people as well. There is a Facebook page dedicated to complaints on this Van. The door has closed on adults and children both. There were no warning lights, the vehicle has had a recall done on the auto open sensors under the doors. This issue occurred on April 11th 2023. The manufacturer was contacted and they have opened a case. The case number is 85938082

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