NHTSA Complaint #11517068 — 2023 VOLKSWAGEN ID.4

Volkswagen Group of America 
2200 Woodland Pointe Avenue
Herndon, VA 20171
(248) To Whom It May Concern RE: ID.4 VIN: [XXX] Unexpected acceleration The above vehicle was involved in an unwarranted accident fortunately only involving vehicles. In a parking lot at rolling speed while turning right into the parking space the vehicle charged ahead full throttle crossing a parking bumper, 8’-0” inch loose dirt, another parking pumper, and still full throttle into a Tesla Y in the opposing parking space. Many including the investigating State Trooper, the body shop working on the vehicle, and numerous internet similar accidents strongly suggested an unsafe condition vs. an unsafe action. We drive a Mazda with the tech equipment, other Tesla’s, etc. and all have the emergency braking benefit. They will not drive themselves into a wall, parked car etc. Additionally the air bags did not deploy - wife’s shoulder was bruised significantly. Understandably, my wife no longer wishes to drive the vehicle which accounts for this letter to you. We would like to return the vehicle for a full refund immediately. Would you please consider the request to return our purchase funds and sales tax. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).