NHTSA Complaint #11516785 — 2021 TESLA MODEL Y

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11516785
Vehicle 2021 TESLA MODEL Y
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The plugs and door latches on both rear doors have repeatedly failed, endangering the safety of my family and other occupants of the vehicle. I am concerned about the safety of drivers and passengers and believe that this issue requires your immediate attention. The plugs and door latches on both rear doors of my Tesla Model Y have failed repeatedly. The failure of the door latches and plugs has repeatedly endangered the safety of the occupants, particularly children who may be unable to exit the car in an emergency situation. The door trim falls out of place, locking the occupants in the back of the car. This problem has been reproduced and confirmed by the dealer, as evidenced by my car's multiple visits to the service center for the same issue. Attached are the documents, they are all for the same issue - though tesla classified them inconsistently. The vehicle has been inspected by the service center, but the problem has persisted despite their attempts to fix it. There were no warning indicators prior to the failure, making the problem even more dangerous as it can occur without the driver's knowledge. I am deeply concerned about this safety issue, particularly given that the 2021 Tesla Model Y is a popular vehicle that is widely used by consumers across the United States. It is vital that action is taken to address this issue and ensure that all affected vehicles are recalled and repaired. I strongly urge the NHTSA to investigate this issue and require a recall of all affected vehicles. The safety of drivers and passengers must be the top priority in the design and manufacture of all vehicles, and it is clear that the Tesla Model Y's rear door latches and plugs are failing to meet necessary standards of safety.

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