NHTSA Complaint #11516239 — 2014 RAM 1500

I bought this 2014 RAM December of 2022. I drove the truck from Charlotte NC to Cleveland Ohio and back with no issues the week after I purchased it. At the end of January this year the FACTORY AIR SUSPENSION started giving me trouble. The Air bags deflate and will not pump back up and it becomes almost un drivable because it bounces violently and it slams down hard on the bump stops so hard it literally jars your insides and this is very very dangerous. The truck seems to have a mind of its own because it does this and then anywhere from 1-15 days later the warning lights go away and it seems to work just fine. It will pump back up and stay like it's supposed to be for anywhere from 1 day to a week and then it just automatically on its own deflates again all the way down to the bump stops and it is a terrible unsafe to drive all over again. This cycle has gone on and on and on since January. I have done all kinds of research and it seems there are possibly thousands of these trucks out there with this same issue and no factory recall that I'm aware of. Now a truck out on the roads and highways with no suspension I believe is very very dangerous I mean it literally feels like it's riding on square tires and the bouncing is so so violent and it slams down so hard after a larger bump or pot hole in the road it feels like something could actually just snap or break off. Most people like myself can't afford to make payments on a vehicle like this and she'll out thousands of dollars on a repair that is clearly a factory/ manufacturing issue and not something caused by me or any other customers with this same issue. I could really use some help with this because without transportation I can't work and driving the truck this way is going to possibly kill me or some other innocent people and I don't want that to happen for sure so I hope to hear back with some encouraging news from you guys on this issue. Thank you very much. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6