NHTSA Complaint #11516033 — 2013 NISSAN ROGUE

On June 25, 2013, I purchased a 2013 Rogue. Within 17 months I experienced transmission problems. I had 2 mechanics test drive the Rogue and both said to bring the vehicle back to the dealership and have the transmission checked - which I did. The dealer said he saw no problem, but the vehicle kept making noise and hesitated to accelerate and I kept complaining to the dealer (East Coast Nissan) located in Englewood Cliffs, NJ, who has now been out of business for a few years. I went to Riverside Nissan in Hackensack, NJ. All I got from the dealership was they would do a maintenance check and if there was a problem it would show up. They found nothing wrong. I took the vehicle to my mechanic, and he said to bring it back to the dealer. Now, after almost 10 years of owning the Rogue, Riverside Nissan found what I have been complaining about for over 9 years. The problem took a week to find because the problem was sporadic. I should not have to pay the charges for repairs because the problem has occurred many times over the last 9 years. I have attached the e-mail from Riverside Nissan showing what is wrong with my Rogue. The vehicle has only approximately 60,000 miles (6,000 to 7,000 a year) and has been continually maintained so I should not have had a problem except my Rogue had faulty parts from the start and the repair should be covered by Nissan.