NHTSA Complaint #11516017 — 2018 TESLA MODEL 3

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11516017
Vehicle	2018 TESLA MODEL 3
Component	SUSPENSION
Date of Incident	February 4, 2023
Date Filed	April 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The front left control arm (lateral link) of my Model 3's front wheel just came completely off (bolts unscrewed) without any incident. It fell to the ground and preventing my car from steering properly and was dragging on the ground. The car couldn't drive properly and needed to be towed to the Tesla service center. This could have easily caused a fatal accident by causing the car to suddenly not be able to steer and drive properly. I had the vehicle towed to the Tesla service center and the engineers did not know how or why the bolts were unscrewed and came out. The Tesla service center forced me to pay out of pocket since my vehicle had 70K miles and was out of warranty. They refused to accept it as a manufacturing safety defect.

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