NHTSA Complaint #11515845 — 2021 CHRYSLER PACIFICA

On Wed, April 5th, 2023 at approximately 10:15 pm I was returning home from a class in my 2021 Chrysler Pacifica Hybrid. I was on local roads and had just transitioned from EV mode to gas mode (having used up all of my battery after about 30 miles of driving) when the car flashed the attached warning sign and I had very little power provided by my accelerator. Note that something similar to this has happened 5x before. All of these incidents had been at highway speeds (70+ mph) with one at about 40 mph. All had complete shutdown of power in the accelerator. In the current case I was able to still have a bit of power left and pulled over to the side of the road. Fortunately, it was late and there weren't too many other cars out so I didn't have as many safety concerns as I had in the past when I stalled on the highway. After I pulled the car over I stopped the car, turned the car off via the ignition button, unbuckled my seat belt and opened my door. Then I restarted my car and the error message attached had disappeared and I was able to return home. Note that I had had the dealer apply Recall 03A a week earlier and this seemed to be what was supposed to happen under that Recall which is NOT identified as a complete fix. Still, it is very disconcerting to lose full power. In my case, I was thankful to not have gotten into an accident.