NHTSA Complaint #11515713 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11515713
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Hello, I have reached out to Modesto Hyundai and consumer affairs since May of 2022. I have been shunned and told nothing is wrong. The message below was sent last year in May. I was turned away because I could not afford the diagnostic even though it was covered under a past warranty recall. I had to complain. A few months later I came up with the money and was told I was given the wrong information the first time. They kept the car for a week,, drove only 30 miles and said it was the battery. I recently had a oil change done at Hyundai in February 2023. They failed to mention the oil everywhere and said everything was fine. The engine stalls on a daily bases. The 2 prior oil changes one said they thought oil was leaking but didn't know from where the other said something was wrong with the oil pan. Also you can smell gas in the cab and the head and tail lights have been replaced 3x each in the last few months. "I have gotten no where with the Hyundai dealership here in my town. I was told I'd have to pay for a diagnostic to see if something is wrong before the vehicle could be checked to see if the engine is failing. I believe this car is a lemon and has stalled on several occasions. I recently had an oil change and was told their diagnostic came out clear yet the engine still acts up and will stall while driving. Will it take for my car to stall on railroad tracks and be hit by a train and killed before Hyundai fixes the issue? Women and children die in in faulty cars because no one would listen. A mechanic told me his friend had the same exact car down to the year and had the same issues and Hyundai said it was infact a recall and they replaced the vehicle. Did Hyundai make it right because he was a man? Is this something I should just look for an attorney for? Please help as I know something is seriously wrong with this car. I was told that Hyundais are safe cars yet I have never felt more unsafe in a vehicle." Thank you for your time. Hoping for the best.

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