NHTSA Complaint #11515573 — 2017 CHEVROLET VOLT

The contact owns a 2017 Chevrolet Volt. The contact stated while driving 30 MPH, the message “Loss Of Power Proportion" was displayed, and the vehicle stalled. The contact was able to veer to the side of the road. The vehicle was able to restart. The contact was able to drive to the residence; however, the vehicle failed to restart while in the garage. The contact stated that upon investigating the failure online, he became aware that the failure mostly occurred in cold weather. As the weather became warmer, the contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the Battery Energy Control Module (BECM) had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was not available. The failure mileage was approximately 36,436.