NHTSA Complaint #11515331 — 2017 HYUNDAI ELANTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11515331
Vehicle 2017 HYUNDAI ELANTRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I bought my 17 Hyundai Elantra back in august 22 and noticed sometime after buying it that it smelled like coolant burning when it ran. So I kept my eye out to see if there where any leaks no leaks. Sometime this year I took the car to central Hyundai to get it looked at cause of the burning coolant smell and because after it had been running if I opened the engine oil area on the top of the engine smoke would come out and the oil was pitch black no coolant was mixing with the oil though. The service area there told me that the car was fine and that it was just burning oil because it was an old car. I went out of state for a few days after that so I got a rental instead of taking my car thankfully cause I drove the car for 2 days when I got back and the engine went completely. I was driving down the road and I spun a bearing then blew a piston through the engine block oil leaked all under the car. I called the dealership that looked at it to complain and they completely switched up what happened the day I got my car looked at and said that hd told me it would be best for him to keep the car to look at longer which is not true. I called Hyundai manufacture customer support and they didn’t care because of the mileage I have 116000 about and bought the car with about 98000

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