NHTSA Complaint #11515080 — 2014 FORD FIESTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11515080
Vehicle 2014 FORD FIESTA
Component ENGINE
Date of Incident
Date Filed
Mileage 121,539 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My vehicle was serviced by elk grove ford service dept. only 250 miles ago and the vehicle is back in for more service. time before did the same thing said the problem was this and when they repaired they called and said this is now wrong, I keep asking why no answer. Now the vehicle had to be taken in and I believe because I have put in complaints before that they are f with me and messing with me I told them elk grove ford [XXX] that the engine light came on and the wrench light on the engine came on, they called me and told me around march 30th that it needed this and that, they came back now and said the power train control module is needed and they cant find any part for it I found a part the advisor said the parts person looked half a day I don't believe them as see that the pcm can maybe reset they have not said to me if they tried resetting the pcm and I would like the part number. I feel I am being set up for more charges as if they would have check the wrench lamp I would not have two charges, they keep repairing items that I believe did not need to be replacement as the plugs were working find. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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