NHTSA Complaint #11514283 — 2011 FORD FUSION SERVICE BRAKES

Complaint Details

ODI Number	11514283
Vehicle	2011 FORD FUSION
Component	SERVICE BRAKES
Date of Incident	March 26, 2023
Date Filed	March 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

About 6 months ago, while driving, my car hit a bump in the road and the brakes went all the way to the floor when I tried to stop. I pulled to the side of the road, turned car off and restarted and brakes returned to normal. Two days ago for no reason the brakes became non-responsive again. I turned the car off and restarted and they began to work again. Shortly after that incident, on the same day, the warning lights came on and the brakes became unresponsive. After turning the car off, opening the door and restarting the brakes still were unresponsive and the warning lights are still on. I cannot drive the car safely because the brakes are not working and the warning lights are on non-stop.

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