NHTSA Complaint #11514270 — 2013 FORD FOCUS

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the “Engine Overheated” message was displayed. The contact pulled over and turned off the vehicle and waited for the engine to cool down before restarting the vehicle. Additionally, the transmission failed to shift into reverse. The vehicle was taken to the dealer, where it was diagnosed that the clutch had seized and needed to be replaced. The vehicle was not repaired. The contact stated that the clutch was previously replaced in 2019. The manufacturer was made aware of the failure and confirmed that the warranty had expired. The failure mileage was approximately 118,000.