NHTSA Complaint #11514248 — 2021 TESLA MODEL Y

The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 75 MPH with the "auto pilot" and the "cruise control" functions engaged, the vehicle made an emergency stop. The contact stated that the force of the emergency braking had thrown him forward into the seat belt. The contact stated no warning light was illuminated. The contact was able to disengage the auto pilot and cruise control and continued his trip. The contact stated that the emergency or "phantom braking" had become a recurring failure. The contact scheduled a remote service for the vehicle and an over-the-air software update had been performed. The vehicle had been repaired. The contact stated that the failure continued after the software update. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.