NHTSA Complaint #11514025 — 2018 HONDA RIDGELINE

The contact owns a 2018 Honda Ridgeline. The contact stated while driving 50 MPH, all four windows of the vehicle were rolling up and down independently. Additionally, the contact stated while driving 50 MPH, the vehicle braked unintendedly. The vehicle was taken to the dealer, where the electric system was reset; however, the horn engaged unintendedly while the vehicle was parked. The contact stated that he disconnected the battery, and the vehicle was towed to the dealer, where it was diagnosed that the electrical control unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall related to the failure. The manufacturer referred the contact to NHTSA for assistance. The failure mileage was 22,000.