NHTSA Complaint #11623097 — 2018 HONDA RIDGELINE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11623097
Vehicle	2018 HONDA RIDGELINE
Component	ELECTRICAL SYSTEM
Date of Incident	October 31, 2024
Date Filed	November 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

Initially the car would not turn on. We were able to start it but then the engine would not turn off. Shop indicated that the Body Control Module is faulty. Honda of Olathe has the component that malfunctioned as of today 11/1/2024. My understanding is that this system controls door locks, windows, lights, turn signal, horn, etc. Malfunction of some of these systems may put my safety or the safety of others at risk. There was a warning message indicating "Keyless Start System Problem".

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