NHTSA Complaint #11513883 — 2018 NISSAN PATHFINDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11513883
Vehicle 2018 NISSAN PATHFINDER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I bought a 2018 Nissan Pathfinder august of 2022 from miller and miller Chevrolet in Marianna FL. I noticed the very next day after purchasing the vehicle that there was smoke coming from the tailpipe. This occurred everytime I cracked it. I took videos and pictures and sent it to my sales rep. I took it to them three times trying to get them to figure out the issue and fix it but they were unable to detect any issues. January of 2023 my Engine completely failed I had to have it towed to the dealership. They said that some rode camshaft broke. The mechanic told me that the engine was full of metal shavings. So they replaced the entire with a used low mileage engine that failed the day I picked it up 3/20/23 . I'm told that a used engine is what they are putting in it again that they (the warranty company Zurich) will not put a new one in it. I am a bartender and got to talking about this with a regular and it so happens that his wife has the same 2018 Nissan Pathfinder and he said the had the exact same problem. Their engine failed at 57,000 miles. He had to pay $15000 to put a new engine in it. I really feel like this is a manufacturing defect and should be recalled and made right. Thank you. I bought a 2018 Nissan Pathfinder august of 2022 from miller and miller Chevrolet in Marianna FL. I noticed the very next day after purchasing the vehicle that there was smoke coming from the tailpipe. This occurred everytime I cracked it. I took videos and pictures and sent it to my sales rep. I took it to them three times trying to get them to figure out the issue and fix it but they were unable to detect any issues. January of 2023 my Engine completely failed I had to have it towed to the dealership. They said that some rode camshaft broke. The mechanic told me that the engine was full of metal shavings. So they replaced the entire with a used low mileage engine that failed the day I picked it up 3/20/23 . I'm told that a used engine is what they are putting in it again.

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