NHTSA Complaint #11513398 — 2016 FORD FOCUS

The contact owns a 2016 Ford Focus. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that after fueling the vehicle, the vehicle consumed three quarts of fuel within 20-30 miles. The vehicle was taken to the dealer, where it was diagnosed that the Canister Purge Valve (CPV) was malfunctioning, causing an excessive vacuum in fuel vapor management system. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The canister purge valve was replaced at the contact's expense. Additionally, the contact stated while reversing out of the driveway, the check engine warning light was illuminated. The contact stated that upon attempting to reverse out of the driveway on another occasion, the gear shifter was moved into reverse (R), but the vehicle failed to respond. The contact shifted into neutral (N) and pushed the vehicle out of the driveway. The contact was able to drive the vehicle, however, the message "Car Overheating. Stop Safely" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission clutch was defective. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.