NHTSA Complaint #11513278 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11513278
Vehicle	2016 FORD EDGE
Component	ENGINE
Date of Incident	March 21, 2023
Date Filed	March 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

My 2016 Ford Edge Titanium had a blown brake line so I took it in for repairs which is where I discovered that there was a head gasket leak and that the coolant reservoir was empty, and the axil was leaking. There were no puddles or other obvious indicators that there was anything wrong with the head gasket. No engine lights/codes were showing up. The mechanic at the Ford Dealership quoted me $5k to fix the head gasket and $10k for all of the repairs to include the brake line and 4 new tires. I have owned this car for 4 years and have had it serviced regularly.

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