NHTSA Complaint #11513256 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11513256
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

This complaint is based on the repeated failure of the vehicle's ABS/Traction control system and the lack of a repair solution from Ram. The failure starts as an infrequent (once per trip or so) fault and immediate clear of the ABS system with an audible alarm and dashboard message. Over the course of a few hundred miles the problem worsens to the point where it it faulting as often as every 1-1/2 to 2 seconds. (It is like driving with the seatbelt warning going off). Sometimes it will stay faulted or cleared for several seconds to minutes at a time. In the beginning of the failure process it seemed to go away once the engine got fully warm, after about 10 minutes of driving. This problem was diagnosed and repaired at a diesel specialty garage with replacement of the ABS Control Module and Electric Stability Control Unit. Reprogramming was performed by a Ram Technician. After about 7000 miles the problem returned, following the same failure pattern. The same shop inspected and and repaired a loose connector, another known deficiency in the system. However, this didn't fix the issue. The alarm started before I moved the vehicle (after paying for the repair). At that point I was told that there was no solution, and in fact there were four other trucks there with the same issue. The parts are under warranty but I am left paying for labor to install equipment that seems will fail fairly shortly. And I am left with a completely unreliable ABS system. The failure doesnt seem dependant on speed, road conditions, outside temperature, or towing/empty.

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Recent Complaints for the 2018 RAM 2500

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#11719709 SUSPENSION My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
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