NHTSA Complaint #11513245 — 2014 HYUNDAI TUCSON

I just financed this vehicle with okcarz with in first week I was driving and my car jerked engine light flashing and car won’t accelerate call warranty sent me to a mechanic who only reset my engine light I have video of him saying a code came up and he didn’t change it because it sounded good gave it back and happened a week later on the interstate I could of gotten killed spoke to warranty again sent me back to him for him to tell me that he can’t change what the problem is because okcarz won’t let him he also told me that give my car back in his experience with working for them he’s had to replace engines and it will lock up he told me not to tell them that he told me that they are a scam after leaving the car with him I called warranty and still told them everything he said she replies why is he saying that Instead he should fix the problem if the engine needs replacement I said I don’t know ma'am she calls me 10 minutes later telling me to go pick my car up that they are dropping me from dealing with him and want my to bring it to Nissan dealer in [XXX] upon arrival he doesn’t even speak to me I get my car keys and again he resets my engine light problem isn’t fixed I drive to [XXX] Nissan only from them to tell me they can’t check it until the engine light comes off that I have to drive until it does ridiculous mean while I’m paying 575 car payments week later engine lights back on I report to warranty they tell me I have to pay for diagnostic to find out what’s going on which is over 100$ I am on social security I am disabled my money goes to my car and what’s left is only so much to survive I feel hopeless I spoke to my financial bank they won’t transfer the loan to another car and if I want to trade I have to wait 2 years my car is not drivable and I’m paying for it I told the bank everything all she told me was they will call manager of warranty to call me I left voicemails with warranty still no call it’s been 3 months dealing with this I need help INFORMATION Redacted PURSUANT TO THE FREEDOM OF IN