NHTSA Complaint #11513188 — 2020 GMC TERRAIN
FUEL SYSTEM, GASOLINE issue reported to NHTSA
Complaint Details
| ODI Number | 11513188 |
| Vehicle | 2020 GMC TERRAIN |
| Component | FUEL SYSTEM, GASOLINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 42,510 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
The contact owns a 2020 GMC Terrain. The contact stated that after refueling the vehicle, the vehicle failed to restart. The message "Battery Low - Start Vehicle" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the fuel sensor module and fuel pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,510.
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