NHTSA Complaint #11512920 — 2019 MAZDA CX-5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11512920
Vehicle 2019 MAZDA CX-5
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

While driving the vehicle at highway speed, the check engine light came on at just under 28,000 miles. I took the vehicle to AutoZone, who did not come up with a code; however, I took it to the dealer with engine code P0126, which stands for insufficient coolant temperature. Apparently, there is a flaw in the coolant control valve, but the part is on backorder until June or July. In the meantime, my gas mileage is awful, my car takes forever to warm up, and the engine performance is awful and the vehicle is not safe to drive at highway speeds. This really merits a recall and a whole lot more attention from a company that was Consumer Reports most reliable brand for 2022. I am really disappointed with Mazda and how they have handled this situation and they have permanently lost my business over this.

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