NHTSA Complaint #11512468 — 2014 BMW X3

The contact owned a 2014 BMW X3. The contact stated that while driving at approximately 35 MPH, she lost control of the steering wheel, the vehicle suddenly jerked to the left, and she crashed into a cement light pole. The Chassis Stabilization warning light was illuminated intermittently. The driver's side air bag had deployed. The contact stated that she hit her head on the steering wheel but had declined medical attention. A police report was filed. The contact made a local dealer aware of the failure; however, the vehicle had not been taken to be diagnosed or repaired, and the contact was informed the VIN was only included in an emissions recall. The contact stated that the OBD monitor was removed when the vehicle was previously impounded. The vehicle was towed to a tow yard and was deemed totaled. The manufacturer was made aware of the failure. The failure mileage was 74,526.