NHTSA Complaint #11512398 — 2013 FORD TAURUS SUSPENSION

Complaint Details

ODI Number	11512398
Vehicle	2013 FORD TAURUS
Component	SUSPENSION
Date of Incident	March 10, 2023
Date Filed	March 17, 2023
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The contact owns a 2013 Ford Taurus. The contact stated that while his wife was driving at an undisclosed speed, she lost control of the vehicle. The contact's wife veered into the median and had the vehicle towed to the dealer. The dealer diagnosed that the rear toe link was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.

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