NHTSA Complaint #11511749 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11511749
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

There seems to be a huge ongoing problem with ABS pumps and control modules for this model vehicle. I can find pages and pages of issues online for the same truck. The 'service brakes' warning comes on and off intermittently and I managed to replicate the fault after several months long enough to get it diagnosed. I am told the following parts are the issue: 68347098 - AB MODULE AN 08035030 68143491- AB CONTROL A 08035030 I got the truck diagnosed in January but was initially told Mid March for the parts and now am being told August - which would mean no functioning ABS on my vehicle for 8 months! And no guarantee the delivery date won't creep again. This is unacceptable for a safety critical component and clearly shows a fundamental flaw with the parts as they can't seem to make them faster than they are failing. I can find many reports of these happening from as early as 14,000 miles and with the replacement parts also failing.

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