NHTSA Complaint #11511473 — 2019 MERCEDES-BENZ SPRINTER 2500

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11511473
Vehicle 2019 MERCEDES-BENZ SPRINTER 2500
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The adaptive distance assist system shuts down if no vehicle is sensed for approximately 1.5 hours. The system typically will not re-engage until the vehicle is restarted with an object in front of the vehicle enabling the system to self confirm that the sensors are functioning properly. This is a defect as the system should never turn off due to lack of vehicle detection. A typical drive across west Texas or SW New Mexico makes this happen all the time.

Related Complaints for the 2019 MERCEDES-BENZ SPRINTER 2500

Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints

#11613946 The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that on several occasions when the vehicle wa...
#11496277 The "Distronic" Front radar sensor that controls Forward Collision Warning , Emergency Braking and Adaptive cruise co...

Recent Complaints for the 2019 MERCEDES-BENZ SPRINTER 2500

#11687809 SEAT BELTS:FRONT:BUCKLE ASSEMBLY The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while operating the vehicle, the front d...
#11635683 STEERING The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while driving at approximately 60 MPH, the ve...
#11633974 ELECTRICAL SYSTEM When driving on a cold rainy day, I turned on defrost heat to clear my windscreen. No heat came out. AC, fans and zo...
#11633974 VISIBILITY/WIPER When driving on a cold rainy day, I turned on defrost heat to clear my windscreen. No heat came out. AC, fans and zo...
#11627375 ENGINE The engine seized at 37,500 miles. It is available for inspection. The problem was confirmed by the dealer. There has...
Check any vehicle history by VIN - Free vehicle history report