NHTSA Complaint #11511249 — 2021 VOLKSWAGEN ID.4

The contact owns a 2012 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that while his wife was driving into the residential driveway at approximately 5 MPH, the vehicle lost electric power and shifted into park(P). The stop had been so abrupt that the vehicle was rocking. The contact stated that all the exterior lights flashed off and on. The contact stated that his wife restarted the vehicle and the vehicle resumed normal operation. The contact stated the failure had become recurring. The contact had the vehicle towed to a dealer, who could not duplicate the failure and wanted the contact to retrieve the vehicle. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 4,600. VIN tool confirms parts not available.