NHTSA Complaint #11511150 — 2019 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11511150
Vehicle	2019 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	March 10, 2023
Date Filed	March 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The car’s touchscreen and buttons on dash and steering wheel stop working sporadically. You can’t control the volume of the radio, hang up/answer calls, control the air conditioning, GPS is wrong on the map, etc. Sometimes the screen is completely blank and/or unresponsive. It is very dangerous as well when the back up sensors and camera don’t work.

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