NHTSA Complaint #11510987 — 2016 FORD EXPLORER

On two separate occasions, the windshield trim panel blew off my Explorer while I was driving at highway speeds. This was the trim panel on the driver's side in both instances. I had it repaired the first time and then it happened again. I was told by Safelight, who repaired it the first time, that they have done dozens of these repairs. And, it happened to my brother-in-law's Ford Excursion. Just look around while you're driving and you will see many Ford SUVs with missing trim panels. The dealership refuses to fix it even under my extended warranty - even though it's clearly a defect - and it costs hundreds of dollars for the repair. I know Ford is aware of the problem and doesn't seem to care. A recall needs to be issued. The last time the trim blew off I was driving 65 miles an hour on I-10 in traffic - the trim could have easily hit another car - and may have for all I know.