NHTSA Complaint #11510753 — 2015 FORD EDGE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11510753
Vehicle	2015 FORD EDGE
Component	AIR BAGS
Date of Incident	February 22, 2023
Date Filed	March 8, 2023
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2015 Ford Edge. The contact stated that while driving at an unknown rate of speed, a warning message that stated that her tracking system needed to be serviced appeared on the instrument panel. The vehicle was taken to a dealer where a diagnostic determined that her RCM(restraint control module) was defective and needed to be replaced. The contact agreed to the repair; however, the dealer was unable to find the part needed to repair the vehicle. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 94,000.

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