NHTSA Complaint #11510315 — 2017 HONDA CR-V
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11510315 |
| Vehicle | 2017 HONDA CR-V |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
My wife was driving the car with her 2 friends on highway left lane , all the sudden the engine light flash and the engine was stalling (cannot accelerate). She was driving 55mph before , all the sudden she only can driving 20mph even she gas up. Luckily she was able to pull over to the right lane and parked on the right side zebra lane. Then I went to help my wife I was only 5-10 minutes from where she was. I drove off the highway with 22mph even I gas up (unable to accelerate past 25th). I got out the highway then turn off and on the engine then the light disappeared. Next day we drove then emission system problem light turn on, same turn off and on the engine then the light disappeared. Next day Monday I went to my mechanic and he told me there no light on , come back when the light on. Same day Monday we drove the emissions light turn on again after we drove about 10-15 miles, I went to my mechanic and he told me there problem with the fuel system, the car unable to burn off all the fuel and the fuel get into the engine. There is a problem with the designs on the fuel and injector system and there was a recall in China and service bulletin 19-037. Of course the light turn off after my mechanic change the engine oil which in China Honda performed oil change for life for all the crv which sold in China. My mechanic did the oil change and tell me go to the dealership as soon as possible. So I went to the Honda dealership next day and they told me to pay for the diagnostic but the light not on , it does not make any sense for me to pay $179 and no code since there no light turn on on the dashboard. I told them I just want to fix the problems which stated on the bulletin, but they refused, I spoke to the manager and Honda customer service, they told me same thing, need to diagnose before anything can be done. I suggested the Honda recall all model crv from 2017 to fix the defective design problems before anyone get serious injury. Stalling is a safety iss
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