NHTSA Complaint #11510072 — 2018 CHEVROLET SILVERADO 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11510072
Vehicle 2018 CHEVROLET SILVERADO 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

While driving down the highway, I heard a ding and the service trailer brake message appeared. Several minutes later, while driving about 30 mph and coming to a stop, I heard the ding again, the service trailer brake message appeared again, then all electric components died. I had no lights or gauges working, the radio turned off, the a/c turned off, I loss all steering capabilities as my steering wheel locked in place, and the engine died. All of this occurred while the vehicle was still in motion. As I pressed the brake and came to a stop, the electronics regained power. A message appeared telling me to lower and raise the driver's side window. I came to a complete stop. Even though the electronics returned, I had to restart the engine. I put the vehicle in park, turn it off with my key, then start it again with the key, all while stopped on a very busy highway. I was able to drive the vehicle home with no further issues. I have not contacted the dealership yet, as they are currently closed as I write this. I will be contacting them and informing them of the issue. I had mentioned a similar issue to the dealership a few years ago. They made a report of the incident, but said there is nothing they can do if they cannot replicate it. This is very dangerous. Losing all electronic functions, including the ability to steer and having the engine die while driving is scary. I can lose the ability to guide my truck and crash the vehicle into something or someone. This puts my family at risk and anyone else on highway that may be in proximity. There is no telling when this will take place. I have had electrical issues randomly happen while starting the vehicle, but not while driving. I may go weeks or months between electrical startup problems. My vehicle is available for inspection upon request.

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